Shipping & Returns:
Once an order is placed on our website, it will be processed within one to two business days.
Weekend and holiday orders will be processed the following business day.
Once your transaction has been processed, we will email you the order’s specifics and shipping information.
Shipping Methods and Schedules:
We offer standard domestic and international shipping services.
The estimated delivery time varies based on your location and the shipping method you select at purchase.
Please note that delays may occur due to circumstances beyond our control, such as customs clearance procedures or adverse weather.
Your order’s shipping costs will be determined by its weight, dimensions, destination, and chosen shipping method.
Before confirming your order, the precise shipping cost will be displayed during the checkout process.
Once your order has been dispatched, we will email you a tracking number.
You can use this tracking number to monitor the status of your shipment via the website of the respective transportation company.
Acceptability of Returns:
We accept returns within 14 days of delivery for eligible items.
To be eligible for a return, items must be in their original condition, unworn, and with all tags and packaging still attached.
Some products may not be returned, including intimate apparel, swimwear, and personalized or customized items. Please refer to the product description for any restrictions on returns.
Include your order number, the item(s) you wish to return, and the reason for the return in your return request.
Our customer service representative will provide a Return Authorization (RA) number and direct you through the return procedure.
Please pack the item(s) securely in the original packaging or a suitable alternative, with the RA number visible outside the package.
Return the package to 409 Brook Avenue, North Plainfield, New Jersey 07063.
We recommend using a trackable shipping method to ensure the safe return of the item(s).
We will initiate the refund once we receive and inspect the returned item(s).
The refund will be issued utilizing the original payment method within 7 to 10 business days of receiving the returned item(s).
Please note that shipping costs are non-refundable except the return is a result of our error or a defective item.
We do not presently offer direct exchanges. Please follow the return procedure outlined above and place a new order for the desired item(s) if you wish to exchange an item.
Damaged or Defective Products:
If you receive a damaged or broken item, please contact us as soon as possible.
Provide details and supporting evidence (such as photographs) regarding the damage or defect.
We will evaluate the situation and provide additional instructions, which may include a replacement, repair, or refund.
These shipping and return policies are subject to change without prior notification. For the most up-to-date information, please consult the policies on our website or contact our customer service department.
If you have any additional inquiries or concerns about our shipping and return policies, please contact us.